Patient Satisfaction is very important to us. We have taken great care to ensure your visit is as pleasant as possible. To provide the services our community needs and to deliver the quality of care expected on the day of surgery, you will be provided with a Patient Satisfaction Questionnaire, for the surgery center, that you will be asked to complete and return. Please feel free to provide any comments regarding your experience with us.
So that we can continue to meet the needs of our patients, we encourage and appreciate your participation.
Submission and Investigation of Grievances
BBASCÂ provides a process for a patient or a patient’s designated representative to register a grievance or complaint about the quality of service provided.